Saving lives, straddling borders

Posted in Uncategorized, USPS, Postal Service, Letter Carrier, Clerk, postal news, postal, post office, hero, mail, Teaxarkana, Portland by yourpostalpodcast on October 10th, 2012



Photos: Portland, OR, City Carrier Jeff Brosy found a customer in desperate need of help while making his rounds this summer. The Texarkana Post Office, which literally straddles the state border between Texas and Arkansas, as marked by a sign at its entrance (inset).

Traditions of heroics and customer service in every American community are well represented in October's Your Postal Podcast stories.

First, you'll hear about a new Portland, OR, letter carrier whose quick actions helped save the life of a customer.

Next you'll hear a tale of two cities -- and two states -- which get outstanding mail service from one Post Office that could be excused for having a split personality.

There's also a roundup of postal news, plus details on how you can enter to win collectible stamp items.

For a transcript of this podcast click here.

Thanks for listening -- and don't forget to visit Your Postal Blog for daily updates on all things postal.


  • Tracy Kleinjan

    It is amazing how not only do mail carriers help customers but how customers will help the carrier when in need. I am an RCA and I have had customers help me with flat tires. It is just great to live where people will actually stop and help.

    Oct 11, 2012 at 11:06 am
  • Lori Haler

    I really love listening to the podcasts! I am finding that USPS employees are all very friendly, so it doesn’t surprise me that so many are helping out others in the communities where they live or work! I would love to live in Texarkana and have one foot in each state on a daily basis!!

    Oct 11, 2012 at 11:23 am
  • Cheryl VanDeVoorde

    I am impressed with the letter carrier’s quick thinking. My mother always looked forward to seeing her postman. Older folks love letters and cards. I spent the last 2 years of her life sending her as many fun cards and letters as I could-just so she could see her carrier and we could keep in touch.

    Oct 11, 2012 at 11:39 am
  • Patricia

    Yea, Jeffrey! It is great to see representation from the Pacific NW regarding heroic actions, and one of the many ‘above and beyond’ tasks that our employees do every day.

    Oct 11, 2012 at 4:00 pm
  • Holly C.

    Thanks for another interesting installment. WTG Mr. Brosy for his lifesaving efforts.

    Oct 11, 2012 at 4:14 pm
  • Tad R. Hoverstad

    Great story about the Texarkana Post Office. I hope there isn’t to many sports rivalries among the workers!

    Oct 18, 2012 at 8:59 am
  • Kathryn Hrycko

    Unusual postal facility featured was new knowledge for myself and held my interest. USPS employees who intervene to help the public and patron all deserve recognition and need to know these actions regardless of the outcome show the humanity within USPS service. The carrier in the featured story showed doing the right thing at the right time-crosses our countries divides-and promotes individual dignity–respect within the communitites USPS serves promotes respect for all USPS employees. Well Done!

    Oct 18, 2012 at 9:15 am
  • P. Colleen Felton

    Loved the part about the Texarkana Post office..very interesting I will have to take a visit someday!

    Oct 18, 2012 at 10:39 am
  • Grannybunny

    Another great Podcast. Kudos to Jeff Brosy for going above and beyond the call of duty and joining our ever-growing club of Everyday Postal Heroes. Being a Texan — and having been through Texarkana many times — I especially enjoyed that story. Keep up the good work.

    Oct 19, 2012 at 9:00 am
  • Mary Lee Allen

    A very good edition of the Postal Podcast! It is always nice to hear some good news and Mr. Brosy did a wonderful thing by helping the folks out. As a postal employee, I feel very strongly about watching out for our customers and taking notice when someone hasn’t been “seen” for a while. Also enjoyed the Texarkana post office information - that has got to be a fun place to work!

    Oct 25, 2012 at 2:36 pm
  • Wendy

    The Texarkana post office is beautiful. Love it.

    Nov 21, 2012 at 12:44 pm